Suede Encanto heeled sandal for women with embroidery

All our orders for gift are delivered in Vélez’s signature orange box, made from recycled materials that reflect our commitment to sustainability and a conscious lifestyle.

At checkout, select either standard packaging or our exclusive gift packaging.

• Clean regularly with a soft, dry cloth.
• Avoid overstuffing your jacket pockets.
• Keep away from dark fabrics to prevent color transfer.
• Store in the provided garment bag to shield from dust and environmental damage.
• Protect from direct sunlight, heat, and moisture.
• Avoid contact with grease, mud, rough surfaces, and rain.
• Have your jacket cleaned only by a professional leather specialist.
• Do not apply sprays, repellents, or protective coatings.

We want you to love your Vélez purchase. If you are not completely satisfied, you may return or exchange your item within 30 days of delivery.

Items must be unused, unworn, and in their original packaging. Final sale items are not eligible for return.

To initiate a return or exchange, please contact us at info@velez.com.